Privacy Policy
Your privacy matters to us at GardenLinenView
Information We Collect
When you reach out for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. Payment information is collected when orders are placed, processed securely through our payment partners.
For our corporate clients, we may collect extra business details such as company registration data, preferred delivery schedules, and budget constraints. This helps us tailor our service to fit your business needs.
Our website automatically collects certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your needs, and communicating about your service requirements.
We also utilize data to improve our services and the overall website experience. This helps us determine which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
GardenLinenView respects your privacy and does not sell your personal information to third parties. We disclose information only when necessary to deliver our services or when required by law.
We may share essential information with trusted service partners who assist in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the specific services they provide to us.
We may disclose information when required by law, court orders, or government requests. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational measures to safeguard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our company.
Secure Storage
Your personal data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to guard information while it travels between your browser and our services.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we employ robust security measures, no online transmission method is completely secure. We regularly update our security practices to counter emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on relevant laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment transaction records: around seven years to meet tax and accounting obligations
- Website analytics data: roughly two years to analyze service improvements
- Marketing communication preferences: until you unsubscribe or for up to two years of inactivity
Cookies and Online Tracking
We employ cookies and analog technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies allow us to recall your preferences and assess site performance.
You can adjust cookie settings in your browser. Nevertheless, turning off some cookies may impact how the site functions. For detailed details about our cookie practices, please consult our Cookie Policy.
Links to External Sites
Our site might include links to external sites or services. This privacy policy covers only GardenLinenView and our site. We are not accountable for the privacy practices of external sites.
We invite you to examine the privacy policies of any external sites you access via links on our site.
Policy Changes
We might revise this privacy policy from time to time to mirror shifts in our practices, offerings, or legal obligations. If major changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.
Reach Out About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or concerns about how we handle your information, please contact us.
Reach Out About Privacy
GardenLinenView Privacy Group
43 Bedford Street, London
London, United Kingdom WC2E 9HA
E-mail: [email protected]
Phone: +44 20 7946 0958
For inquiries related to privacy, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.